Terms and Conditions

GENERAL TERMS & CONDITIONS

 

General terms and conditions of Lion Crest® applicable to the sale of goods via the internet platform www.lioncrest.eu to consumers with permanent or habitual residence or domicile in the Federal Republic of Germany and Europe.

The website is owned and operated by Lion Crest® Inh. Christian Busse, Kantstr. 1, 57627 Hachenburg, Germany. Please be informed; when you shop items from the brand Lion Crest®, your order will be processed by Lion Crest® as official Lion Crest® online shop. All names, brands, trademarks and logos used on the website are the property of Lion Crest® Germany or of its affiliated partners or companies. All names, brands, trademarks and logos are copyright protected and/or registered trademarks and may only be used with permission from Lion Crest® or of the respective holder of such rights.

 

1. Area of application, definitions

1.1 These terms and conditions apply to all orders in the sense of § 13 BGB [Sec. 13 German Commercial Code] by consumers with permanent or habitual residence or domicile in the Federal Republic of Germany (hereinafter referred to as “customer”), placed via the internet platforms www.lioncrest.eu (hereinafter referred to as “Lion Crest® online shop”) with Lion Crest® Inh. Christian Busse, Kantstr. 1, 57627 Hachenburg, Germany (hereinafter referred to as “Lion Crest®”).

These terms and conditions are furthermore applicable to customer orders via other Lion Crest® websites.

1.2 Customers shall be deemed consumers as far as the purpose of the goods and services ordered cannot be attributed to their commercial or independent professional activity.

Any natural or legal person or incorporated partnership, on the other hand, shall be deemed an entrepreneur in the sense of § 14 BGB [Sec. 14 German Commercial Code] when exercising their commercial or independent professional activity at the time of conclusion of contract.

1.3 Entrepreneurs in the sense of § 14 BGB are subject to other terms and conditions. Entrepreneurs are not entitled to use the Lion Crest® online shop.

 

2. Conclusion of contract

2.1 The customer orders the goods offered by Lion Crest® on the internet via the internet platform www.lioncrest.eu.

2.2 The customer order is deemed an offer made to Lion Crest® for the conclusion of a sales contract on the good(s) ordered on part of the customer. The sales contract between Lion Crest® and the customer shall only be formed upon notification of acceptance on part of Lion Crest®.

Such notification on part of Lion Crest® can either be issued by providing an order confirmation or by delivering the ordered good(s). The mere confirmation of receipt of order does not represent a notification of acceptance on part of Lion Crest®. A final and binding agreement between the customer and

Lion Crest® is only formed upon receipt of Lion Crest®’s notification of acceptance on part of the customer.

Lion Crest® will issue an order confirmation to the customer via email, once the order has been accepted and dispatched. The order receipt received by customers immediately after placing the order shall not constitute an order confirmation.

 

3. Ordering process

Once you found the desired product, you can add it to the shopping cart by clicking the button “Add to shopping cart” with no obligation to purchase. Please note: Shopping cart contents are hereby not reserved for you.

You can check shopping cart contents at any time by clicking the button “To shopping cart” in the top right corner. Here you can also change the number of items or remove goods from the shopping cart by clicking the “Remove” button.

Should you intend to purchase the product(s) in the shopping cart, please click on the “Proceed to checkout” button.

In the next step, you log in with your personal customer account details, should you already be registered with a customer account (My account). Should you not be registered with a customer account, you can order as a guest at any time, by clicking on “Order without registration”.

Subsequently, you select your preferred shipping method, enter the necessary details and click on “Continue”. Should you wish to change the shipping method, please click on “Edit” next to the indicated delivery type/ship-to-address.

This step is followed by the payment details. Please provide your invoice details here, click on your preferred payment method and then on “Continue”. You then have the possibility to check your delivery, payment and order details (items selected). Should you wish to make changes, simply click on “Edit”.

You are required to read our general terms and conditions, data protection guidelines and, when paying with Klarna Rechnung, the invoice conditions. If you accept these terms, you can continue the purchase and click on “Place binding order”. The order process can be interrupted at any time by closing the respective browser window. When selecting payment by credit card, PayPal or Sofortüberweisung direct transfer, the order process involves transfer to an external payment provider where your payment details must be entered.

The order process is completed once a confirmation page detailing your order number and the order overview is displayed. The order receipt that you receive by email immediately after placing the order, does not constitute an order confirmation.

 

4. Prices and payment

4.1 The prices specified on the product pages contain the statutory value added tax as well as other price components and are quoted plus shipping costs as indicated. Hermes Express shipping costs amount to € 7.95 per order, irrespective of the number of ordered goods. Shipping costs for delivery to the home address, Paketshop and Packstation delivery amount to € 3.95 per order (free-of-charge-shipment from an order value of € 50).

4.2 The price in the Lion Crest® online shop for the respective good(s) as specified on the day of the order shall apply. Quotations in the Lion Crest® online shop are made subject to possible display errors or mistakes. In case of display errors or mistakes, Lion Crest® reserves the right to reject orders or to contest them according to the applicable legal regulations on the acceptance of orders in individual cases.

4.3 Lion Crest® reserves the right to change prices, fees and/or other costs as specified in the Lion Crest® online shop at any time.

4.4 Since our bank account is registered in the Netherlands, some credit card companies might charge a small international usage fee in extremely rare cases. Lion Crest® cannot influence such practice. Should an order be rescinded, such fee is not refunded by Lion Crest®.

4.5 When using Klarna Rechnung as a form of payment, a fee of € 1.95 is charged per order.

 

5. Delivery

5.1 Lion Crest® reserves the right to exclude persons from purchasing goods via the Lion Crest® online shop. Delivery times amount to 2 to 3 working days, unless otherwise specified on product pages or during the order process.

5.2 All goods remain the property of Lion Crest® up to their complete payment.

5.3 Should all products not be available, Lion Crest® is entitled to partially deliver individual items at its own expense, as far as such practice is reasonable for the customer.

5.4 In case delivery of the goods to the customer fail due to circumstances for which the customer is at fault despite three attempts have been made, Lion Crest® can withdraw from the contract. Any payments made are then immediately refunded to the customer.

 

6. Return of goods

6.1 Should goods be returned due to withdrawal or justified withdrawal from the contract, damage and soiling of the good(s) are to be avoided. In such cases, please return the good(s) to Lion Crest® including all accessories and all packaging components in the original packaging as far as possible. If necessary, use protective secondary packaging. Should you no longer be in possession of the original packaging, please use suitable packaging providing sufficient protection from transport damages, to avoid claims for damage compensation due to defective packaging.

6.2 In case of return due to cancellation or justified withdrawal from the contract, Lion Crest® bears the return costs.